Syntela Buzz Support
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customersupport@syntela.com
Knowledge base
Buzz Documentation
Downloads
1
User Guides to download
Syntela Buzz Apps
5
Install the Syntela Buzz meeting add-on for Google Calendar
Microsoft Outlook integration setup for Syntela
Setting Syntela as your default with Google calendar
Using your Syntela account with Calendly
Slack Integration Settings for Syntela
Troubleshooting
Troubleshooting General
19
I'm Having Difficulty Joining a Call From My Browser
Participants can't see and/or hear me
Browser permission errors
Difficulties Using VoIP Services Such as Skype or Vonage
I Get a Firewall Warning
See all 19 articles
Troubleshooting Audio
3
I'm Hearing an Echo or Feedback on the Conference
I'm Hearing a Constant Beep or Blaring Signal During the Conference
No Audio on my iPhone or iPad App
Audio Conferencing
FAQ
5
Can I enter my access code or PIN with a smartphone or tablet?
Telephone Moderator Controls
How do I turn Announcements on or off?
Do you offer transcription services?
Can I dial the Canada Toll Free number from the United States?
Local and International Conferencing
2
How To Conduct International Conferences
Add a participant to a meeting by calling them
Reservationless
0
Conference Call Services
0
Customer Portal
0
Video Conferencing
Video Conferencing
10
How Do I Start My Video Conference?
What Equipment Do I Need For Video Conferencing?
What is 'Active Speaker' and How Does It Work?
Using Live Caption in Chrome
Change your background
See all 10 articles
Screen Sharing & File Sharing
11
How do I Share My Screen During a Meeting
Using your 'Drive' and Content Library
How Can I Invite Participants To My Screen Sharing Session
How Do I Share A Downloadable File?
How Do I Exit My Screen Sharing Session?
See all 11 articles
FAQs + Tools + Tips
FAQs
11
How Do I Schedule A Meeting?
How Do I Start An On Demand Conference Right Now?
How Do I Start a Video or Web Conference Call?
How Do I Record My Conference?
How can I Manage my call Online?
See all 11 articles
Tools + Tips
5
Online Moderator Controls
Security and Privacy
Telephone Conference Controls
How To Successfully Host a Large or Event Sized Conference
Checklist For Your Conferences
Scheduling + Summaries
Scheduling Conferences
5
How Do I Edit My Scheduled Conference?
How Do I Cancel A Scheduled Conference?
How Do I Set Up A Recurring Conference?
Do I Have To Schedule In Order To Start My Conference?
Using Your Account with Calendly
After Your Conference
3
Where to find your recordings
Post Conference Summaries
How do I access, view and search transcriptions?
Settings and Features
Features
15
Caller display
Searching your Online Dashboard
PIN-less Entry and SMS Notifications
Waiting Room
Address Book
See all 15 articles
Settings
10
How Can I Change My Access Code?
How Do I Change My Moderator PIN?
How Do I Change My Contact Details?
How Do I Change My Password?
How Do I Change The Time Zone?
See all 10 articles
ADMIN PORTAL
Admin Basics
4
Adding Hosts
Editing and Deleting Hosts
How to Access the Admin Portal
How do add a custom greeting
Design
2
Selecting a Theme and Colors
Adding or changing your company logo and icon
Billing and Subscriptions
8
Subscription Details
Host Accounts
Company Address
Payment Method
Address
See all 8 articles
Reporting
6
Accessing and Viewing Reports
Definition: Call Usage Charges and Call Detail Records
Reports and Invoices
Meeting Summary Records
Departments
See all 6 articles
Contact Us
+1 315 636-4440
+1 866 503 1666
customersupport@syntela.com
User Guides
Buzz Quick Reference Guide
Admin/Network Firewall Configurations
Video Conferencing Best Practices